Online Psychology
How to Win Friends and Influence People… in Social MediaWe're now completing our article on "How to Win Friends and Influence People… in Social Media". This presentation provides a sneak preview of our forthcoming publication. |
Website credibility for social marketing campaignsFrom 2006-2008, I conducted a large study of website credibility on a global anti-poverty campaign, in order to assess the impact of website credibility and trust on target audience's participation levels. The study found a relationship between website credibility, users' trust, and their participation levels. The findings suggest that online campaigners need to engineer credible and trustworthy e-campaigns if they wish to maximize their potential impact. The following excerpt describes the practical applications of this study.
The psychology behind websites that can change people's health behavioursThe psychological architecture of online intervention proved to be a key component of persuasive websites. In our study, the most effective psychological architecture are goal-directed websites. These websites inform users about the consequences of their behaviour, prompt them to set goals, then encourage them to track their progress toward those goals while providing feedback on their performance.
The Dimensions of Web Site Credibility and Their Relation to Active Trust and Behavioural ImpactThis paper discusses two trends that threaten to undermine the effectiveness of online social marketing interventions: growing mistrust and competition. As a solution, this paper examines the relationships between website credibility, target audiences’ active trust and behaviour. Using structural equation modelling to evaluate two credibility models, this study concludes that website credibility is best considered a three-dimensional construct composed of expertise, trustworthiness and visual appeal, and that trust plays a partial mediating role between website credibility and behavioural impacts.
Reflections on source credibility and online campaigns
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Online Psychology




